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What Makes Diamond Art Customers Frustrated? Read Below to Find Out!


While a new craft, diamond painting is a domain that’s rising in popularity. Art specialists everywhere are trying to enter its market, and this gives customers many options when picking their canvas!

At least initially…

You see, one of the problems with the diamond art market is quality. Getting a durable and easy-to-use kit is hard. Plus, finishing a diamond art painting requires a few hours, so the materials for it have to be top-notch!

The last thing you need is to spend hours painting, only to feel disappointed with the end result.

And that’s a common complaint we find in many review sections. They all critique how mass market outlets (like Amazon or AliExpress) sell cheap canvases that are horrible.

Those customers will even question the money and time spent on their diamond art endeavors!

Obviously, we don’t want you (as a customer) to reach that point. Diamond art is beautiful, and it’s worth your time.

So to safeguard you from an unfortunate experience, we’ll discuss the main issues with diamond kits, and how to avoid them!

So What Are the Main Issues?

What happens when you purchase a bad quality diamond kit? The issues are as follows:

  • Partial drill issues. Diamond arts come in different drill types. Some cheap diamond canvases are partial drills, which is a low cost form of regular diamond art.
  • Bad quality diamonds. Sometimes, bad quality kits will miss diamonds, or have ones that can’t be used properly. Other poor quality kits come with low quality rhinestones. You’ll find that their colors mismatch with the end picture. They also lack color depth, vibrancy, and are quite distasteful.
  • Low quality canvases. When it comes to canvas production, may sellers will choose to cut their costs down. This ends up in a cheap-looking and low resolution canvas (especially with partial drill kits). Quality matters here, since bad canvases come with sheets that don’t smooth out, which means the diamonds can’t stay in place.
  • Non sticky glues. Bad kits have glues that are oily in texture. This’ll give you a hard time as you try to put diamonds (and make sure they stay put) in a canvas.
  • Unclear instructions. The last thing you need are instructions that lack important details. In fact, some instructions don’t come in English. Even worse, the color legend’s codes are inaccurate, making it difficult to decide where diamonds go in a canvas.
  • Sizes aren’t advertised properly. Often times, a customer will buy a canvas, only to discover that they didn’t get what was shown online. It’s an odd error, but quite common with cheap art kits!

The Consequences.

Because of those problems, cheap kits are a pain to assemble. The experience of using one is quite painful, and it’ll make you question your purchase.

And it’s even worse when the finished painting is nowhere close to the image advertised!

So what should you do? We recommend you keep reading, because we’re digging a little deeper into the list of problems we mentioned.

Specifically, we’ll look at comments taken from real Amazon buyers. The comments there are clear, quite detailed, and will give you an idea on what to avoid!

First – Partial Drill Disappointments

So partial drill canvases come with a price advantage. However, they’re worse designed, and they lead to a bad end painting.

Here’s an example of a bad review (and a demonstrative image along with it).

What’s the difference from a full drill painting? Full drills are covered in diamonds all the way to each edge. With partial drills, diamonds are accents across certain portions of the painting.

The previous example had diamond slots only for the fox. The rest of the canvas was already printed.

Now, partial drills aren’t an issue if you’re buying one on purpose. But if you’re buying a full drill and get a partial kit, then you’ve probably been cheated.

It all comes down to price. Stay price conscious, and know what market range is for partials, and what it is for full drills!

Second – Bad Quality Diamonds

Diamond art is all about sparkling beauty. It’s the main reason to try it in the first place. If you lose that, then what do you have left?

You want each rhinestone to sparkle in a painting. You want each stone to give it an extra shine and beautiful color.

Unfortunately, that’s not possible if you end up with low quality diamonds. Because you’ll end up getting the wrong effect.

Worst case scenario, you’ll get no effect at all – just a bland piece of art.

So What Are Common Low Quality Complaints?

Let’s start with a review that summarizes almost all there is for bad diamond quality…

Sometimes, diamonds lack facets to give them a sparkle.

Other times, the diamond colors don’t look natural. You end up with something that resembles cheap plastics. So you’ll end up receiving diamonds whose colors are far less than what you’d expect.

On the topic of color, another problem is color-coding. Sometimes, the diamonds you receive are a different color from the codes you get. So either the codes were printed incorrectly, or you get shoddy diamond stones. In fact, some complaints showed that certain colors were omitted from the package!

Then, you sometimes get diamonds of the wrong proportions. That is, you might be promised square diamonds, only to get round, and vice-versa.

Another issue is stickiness. The diamonds may come deformed, making them unusable for paintings. Or worse, they may come stuck together, which means they’d break apart if you tried separating them!

That clumping problem sure makes for a bad experience!

A final problem to note is bad manufacturing, where you might get pockmarked diamonds. That renders the diamonds unusable, thus the entire painting can’t be completed.

As you can tell, diamond quality is a key part of this product category’s complaints.

You can avoid all of that through our store. Our kits come with high quality diamonds that ensure a non-spoiled experience!

Third – Low Quality Canvas

Bad quality canvases are similar to low quality diamond issues.

A bad canvas is stiff (it should be soft instead). And with a stiff canvas you get creasing. So you end up with folds that makes it hard to finish your art piece.

Here’s an example review of what stiffness could cause…


Why is stiffness bad? It’s because the flat portion of resin diamonds don’t stick to canvases unless they’re smooth.

This’ll also give the canvas a rippled look, which can compromise the final result of the painting.

The problem gets worse when you have a bad canvas that’s printed in low resolution along with partial drill diamonds. After positioning the diamonds, you may end up with a final look that really emphasizes the canvas without the diamond sparkles!

After all that, in some bad situations, diamond painting stores will ask you to wait for some days to get a flattened canvas! That’s not something you’ll get at our store. We offer kits with soft canvases to ease your experience!

So here’s a tip to keep in-mind. Always to look for high resolution printings. And, always ensure that the canvas is soft!


Fourth – Non Sticky Glues

Want to know how art kit designers cut costs? They do so by changing the glue quality.

Instead of using proper glue, the use a simple technique called “pasting” to put glue into a canvas. Only problem is, this ends up creating a lax adhesive.

The cheap glue will severely affect your experience and final results.

Your diamonds will keep popping out as you work on the painting. Even worse, they might fall out after the painting’s finished!

Often, that’ll force you to resort to bad techniques just to keep the diamonds in place!


In fact, it’s a common complaint to hear clients putting too much pressure on a canvas just to keep the diamonds down!

So how do you tell if the glue you get is good or cheap? The key is to check how oily the glue is. If it’s too oily, then you’ve got a case of “pasting” on your hands!

Fifth – Unclear Instructions

So bad canvas printings are one thing. But what about bad prints of instructions?

Some kits come with unclear legend charts. Those charts hold codes that show (in letters or symbols) where each diamond goes. Those instructions also let you identify each diamond group.

If you can’t read that legend, then you won’t be able to paint – simple as that.


In bad situations, you might find that the canvas symbols don’t match those of the legend. So you either got a packaging error, or a bad manufacturer!

Regardless, diamond painting commands a lot of your time. And if you pay for a dysfunctional instructional sheet, then painting gets difficult.

To avoid that, just invest in a higher quality kit. Don’t cheapen out of the few dollars required, as that may detract from your experience!



Sixth – Sizes Aren’t Advertised Properly

It’s a common complaint, and it’s one of the worst disappointments you can get as a customer.

After all, you’re supposed to get the dimensions you pay for, right? But in many situations, buyers get paintings that are smaller in size than what the images showed!

Even worse, you might end up with something that doesn’t give off the effect your desire!

You might have been looking for a painting that easily catches the eye (for visitors per say). But if you get smaller dimensions, then the painting won’t be visible!

An alternative issue is resolution. You might ask for a large diamond painting, only to find it with less detail than small versions.

This is a common occurrence with “custom orders” for diamond art kits. For example…

How Are Diamond Kit Sellers Allowed to Do That?

First, it comes down to how a seller defines the canvas size.

Any diamond painting is made up of the printing pasting area (which is where you place the diamonds).

Then, there’s the white border surrounding the pasting area – which isn’t actually part of the finished painting.

Some sellers will list the border as part of the final size. So be sure to check with the seller before buying!

Thus, your main problem should be with sellers who specify sizes NOT including the border, only to factor in the border.

That would be considered cheating. And it isn’t fine, since you should receive the sizes you paid for!

So What is the End Result?

If you’re buying a bad diamond art kit, you’re probably dealing with more than one fault (and rarely just one).

For example, you might be dealing with bad quality diamonds and glues that don’t stick. Or, you might have a canvas that’s stiff and small.

You might have all of those if you’re unlucky enough!

And what’s the end result? Assuming you go through with the kit, you’ll get a finished painting that doesn’t look like what you saw advertised.

The last thing you want is a finished product that looks like a kindergarten painting.

You shouldn’t fork out money just to end up with art that looks pixelated and low quality. Your art should be clear.

It should fully show the hours of work you put into it!



What’s the Alternative?

You don’t need to buy any of Amazon’s paintings. Our store offers the high quality kits you need!

You won’t suffer from the previous issues we listed. You’ll get usable kits with proper instructions and quality materials.

All diamonds work, and the finished painting will resemble a true masterpiece!

Plus, our wide variety of kits are easy to sift through. We categorize them to match different tastes and collections!

There’s nothing more to wait for. Get your quality kit now. And if you have any questions before buying, we’ll answer them anytime!


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